Delta changes policy, will now pay customers up to nearly $10,000 to give up seats

by Dramelin 9:00 PM 0 comments

Delta has changed its policy about bumping passengers off of flights, and its customers stand to benefit.
The company`s customer service agents are now authorized to offer up to $2,000 for voluntary denied boardings.
The previous normal limit had been only $800.
In some cases, compensation is now allowed to reach $9,950, though Delta has a number of rules — including authorization from superiors — before agents can go up that high.
Until the bulletin took effect on Friday, the maximum payout had been capped at $1,350.